Available NM-LTAP Courses

The New Mexico LTAP Center provides technical assistance and training to support workforce development with the aim of helping local governments and municipalities across New Mexico meet their transportation needs. Our mission is to provide technology transfer in the surface transportation arena, and to promote surface transportation and worker safety to all New Mexico public works and transportation agencies. NM-LTAP provides low cost trainings that range from workforce development to leadership development.

Just as no two people are the same, so is the case for New Mexico communities. Our courses are not one size fits all and we work with you to develop the skills you need.

ABC'S OF EMPLOYEE ENGAGEMENT

Organizations today are often flatter and leaner – meaning fewer promotional opportunities and smaller raises. How can supervisors and managers provide an atmosphere that will help motivate employees to continue to contribute, even in the absence of traditional rewards like promotions and raises? In this course you will learn many of the easy-to-adopt techniques used by managers in some of the leading U.S. companies and agencies. You will learn what motivates you, as well as what makes your employees tick, and the power of positive feedback. You will leave this course feeling more inspired and motivated yourself – and better able to create the motivational atmosphere that will power your team’s productivity and morale!

Duration: 4-8 Hours
Options: In-person, online, hybrid

ADAPTIVE LEADERSHIP

You can impact your organization, community, and the world around you - with or without a fancy title. Leadership is an activity that anyone can practice, any time. This course will teach you how to diagnose situations, manage yourself, energize others, and take action to make progress on the toughest challenges you face. Please come with a challenge in mind and ready to participate fully.

Duration: 4-8 Hours
Options: In-person, online, hybrid

ADVANCED FACILITATION SKILLS

If you are interested in fine-tuning your ability to facilitate groups, this highly interactive workshop will help you

hone your skills. You will learn:

What turns a good facilitator into a great facilitator
How to handle any participant, any group and any topic successfully
How to maximize the effectiveness of the group experience
How to make the most of your natural facilitation style
How to “read” a group and know what to do or not do.

You will also learn troubleshooting tips such as how to stay on-time and on-task, how to diffuse potential conflict situations, how to move through tough issues or times when the group seems “stuck,” how to deal with unproductive behavior, how to stimulate productive dialogue, and how to draw out creative ideas and solutions from the group. You will have an opportunity to practice and improve your skills in a fun, low-key, safe environment, as well as opportunities to share ideas about how to apply what you learn to your own real-life situations.

Duration: 4-8 Hours
Options: In-person, online, hybrid

AMERICANS WITH DISABILITIES ACT/ SECTION 504

ADA courses generally provide attendees with an understanding of the authorities, regulations, and coverage of the program; an overview of the FHWA's ADA compliance program; and clarifies ADA compliance standards. Participants, whether recipients or public entities, will understand their general responsibilities under the ADA and related statutes.

Duration: 6 hours
Options: In-person, online, hybrid

ASPHALT PAVEMENT MAINTENANCE

This seminar provides information on specific maintenance techniques for asphalt pavements. Topics include pavement preservation concepts, preventative and corrective repairs, identifying types of pavements distress and their causes, selecting candidates for pavement preservation, and methods for repairing pavement failures.

Duration: 2-4 Hours
Options: In-person, online, hybrid

BASIC PLAN READING

This workshop takes participants through the various types of plans used at road departments. Participants discover how to read and interpret the different types of standard symbols and abbreviations. This course discusses features and details contained within plans; how to define the types of scales and identify dimensions found on plans. This workshop takes participants through the various types of plans used at road departments. Participants discover how to read and interpret the different types of standard symbols and abbreviations. This course discusses features and details contained within plans; how to define the types of scales and identify dimensions found on plans.

Duration: 2-6 Hours
Options: In-person, online, hybrid, asynchronous

BUILDING LEADERSHIP CREDIBILITY, TRUST, AND INFLUENCE

In today’s workplace, the “my way or the highway” style of management is not well-received or effective. And often, we need to influence others – team members, council or board members, associates - with whom we do not have a direct reporting relationship. This workshop helps participants examine how their leadership and communication styles either build up or tear down their credibility and influence with others. Participants will interact to learn ways to foster trust, rebuild relationships, model accountability, and present ideas in a way that supports buy-in rather than “tune-out”. Influence tactics and methods will be studied and practiced to enhance participants’ ability to return to the workplace armed with the skills needed to repair and build relationships in the organization.

Duration: 4-8 hours
Options: In-person, online, hybrid

BUILDING PEDESTRIAN AND BIKE INFRASTRUCTURE

Learn from four different perspectives about what it takes to implement safer infrastructure for pedestrians and bicyclists: The City of Albuquerque Department of Municipal Development (aka Public Works); the New Mexico Department of Transportation (NMDOT); The Jemez Pueblo Planning, Development, and Transportation Department; and Albuquerque District 7 City Councilor Tammy Fiebelkorn. We'll also hear about the importance of transferring ped/bike safety research into reality from the center's director Dr. Nick Ferenchak.

Duration: 8 hours
Options: In-person, online, hybrid

CDL A and B THEORY

FMCSA’s Entry Level Driver Training (ELDT) regulations set the baseline for training requirements for entry-level drivers. This applies to those seeking to:

Obtain a Class A or Class B CDL for the first time;
Upgrade an existing Class B CDL to a Class A CDL; or
Obtain a school bus (S), passenger (P), or hazardous materials (H) endorsement for the first time.

The ELDT regulations are not retroactive; individuals who were issued a CDL or an S, P, or H endorsement prior to February 7, 2022 are not required to complete training for the respective CDL or endorsement. If an applicant who obtained a CLP prior to February 7, 2022, and obtains a CDL before the CLP or renewed CLP expires, the applicant is not subject to the ELDT requirements. Any individual who meets one of the exceptions for taking a skills test in 49 CFR Part 383 is also exempt from the ELDT requirements.

Duration: 40+ hours
Options: Asynchronous

CONFINED SPACES COMPETENT PERSON

A confined space is defined as an area that is large enough that an employee can enter, work, has a limited means of entry or exit and is not designed for continuous occupancy. As a part of this course the student will:

Identify the four categories of hazards of confined spaces,
Describe example of confined spaces found in road construction,
Recognize the responsibilities and duties of the competent person,
Recognize the training and rescue requirements for personnel involved with confined
Spaces
Recognize the scope of OSHA Construction Industry Standards 1926.1200.

Intended audience is the managers, supervisors and staff that work in or around a confined space

Duration: 8 hours
Options: In-person

CONFLICT MANAGEMENT: WORKING TOWARD A WIN/WIN CULTURE

Conflict – the very word conjures up unpleasant connotations in most people’s minds. But differences of opinion turn up in all healthy workplaces; the job of the manager is to manage these differences productively. In this course you will learn how conflict can stimulate positive outcomes if handled well. You will assess your own preferred style of dealing with conflict and learn other alternative styles. You will participate in exercises designed to help you learn how to seek and find a win/win solution and learn an eight-step conflict resolution process that you can implement in your own work group.

Duration: 4-6 hours
Options: In-person, online, hybrid

CONFLICT RESOLUTION

This course will provide participants with strategies and tools to help manage conflict in their lives. The course explains the root of conflict, offers a four-step process to conflict resolution and covers techniques to better manage self and understand others. This class will give you the tools to handle both personal and professional conflicts effectively.

Duration: 6.5 hours
Options: In-person, online, hybrid

CRASH MAPPING

In the realm of traffic safety, to prevent traffic crashes and ultimately reduce injuries and fatalities, particularly those involving pedestrians and bicyclists, it is imperative to perform a comprehensive analysis of recorded data to identify patterns, trends, and key risk factors that contribute to these crashes. One of the conventional methods of analyzing the recorded data is through static mapping, which lacks the dynamic and interactive capabilities to effectively communicate comprehensive crash trends across different scales and relevant variables, failing to provide a holistic understanding of the underlying patterns and causations. To address these aforementioned limitations, the Center for Pedestrian and Bicyclist Safety (CPBS) and the Earth Data Analysis Center (EDAC) at the University of New Mexico explored and implemented an advanced, dynamic, and interactive web-based mapping and visualization platform for visualizing and analyzing recorded traffic crash data. This online crash mapping course is designed to equip participants with essential skills and knowledge necessary for adeptly visualizing and analyzing recorded traffic crash data using the developed online crash mapping platform.

Duration: 2 hours
Options: In-person, online, hybrid

DECISION MAKING AND PROBLEM SOLVING

Problem solving and decision making are two skills every supervisor needs to have in his or her toolbox. The ability to recognize and define the right problem, gather data, develop alternatives and choose a solution, all in a timely fashion, is a critical part of a supervisor’s responsibility. This practical and thought-provoking course will focus on several models that will help you expand the alternatives you have when you are making a decision or solving a problem. Group exercises will illustrate how to use these models for team problem-solving as well as individual work. You will learn a systematic approach to follow – including an eight-step problem-solving process to analyze problems, make decisions and evaluate the effectiveness of those decisions.

Duration: 2-6 hours
Options: In-person, online, hybrid

DESIGNING PEDESTRIAN FACILITIES FOR ACCESSIBILITY

This two-day course was designed to ensure that pedestrian facilities and access routes are properly constructed and maintained for individuals of all abilities. This course focuses on proper design and maintenance of pedestrian access routes in new construction or when existing facilities are altered. Participants are engaged through a power point presentation, discussion, video demonstrations, small group activities, and includes presentations and discussion with individuals representative of various sects of the disability community, who will provide engagement opportunities promoting accessibility. This training was developed to provide information for those involved in the design and maintenance of pedestrian facilities, and for those individuals that ensure the proper adherence to all applicable laws and guidelines.

Duration: 4-8 Hours
Options: In-person, online, hybrid

DEVELOPING PEAK PERFORMERS: THE FLEXIBLE LEADER

The job of a manager consists mainly of achieving results through others, yet managing people effectively is also the supervisor’s hardest job. In this course, participants will learn a valuable tool to help develop and manage their employees. You will learn your own preferred employee management style, and more importantly, how to adapt your style to meet the needs of each individual employee. You will understand the keys that unlock the door to employee motivation and how to master two types of interaction: directive and facilitative. Role flexibility, readiness analysis and teaming for success - three basic skills that help you develop your employees – will be addressed. You will leave this course knowing how to lead employees to peak performance through effective Directing, Coaching, Mentoring and Delegating.

Duration: 4-8 hours
Options: In-person, online, hybrid

EFFECTIVE MOTIVATION FROM HIGHWAY MAINTENANCE EMPLOYEES

This course is for supervisors, crew leaders, managers, or those that aspire to be one. It's a great course that uses the "One Minute Manager" material. In this course you will learn:

Introduction to Effective Motivation
Organizational Requirements
Individual Needs
Turning Effort into Performance
Steps to Improve Performance (Encourage)
Steps to Improve Performance (Communicate)

A great opportunity to better your management and motivation skills!

Duration: 2-4 hours
Options: In-person, online, hybrid

ENVIRONMENTAL AWARENESS

This workshop explores highway maintenance in and around streams, general permits, working in streambeds, waste management, surface water management, and ground water protection. Updated for specific regulatory information for New Mexico.

Duration: 2-4 hours
Options: In-person, online, hybrid

ENVISIONING THE FUTURE: STRATEGIC PLANNING AND THE BALANCED SCOREBOARD

As supervisors and managers, we are being asked more and more often to look up from our day-to-day tasks and to see the big picture or to think long-term. This course will help you develop your ability to anticipate and plan for the future, by providing you with a framework for developing mission, vision, values, strategy, objectives and measurements. You will discuss yours and others’ attitudes toward the future, and learn techniques for developing a vision with power and depth. Using the Balanced Scorecard, you will discover your ability to shape the future and make a difference – and how to help others join in the process.

Duration: 4-6 hours
Options: In-person, online, hybrid

EXCAVATION AND TRENCHING COMPETENT PERSON

If you are replacing a culvert under the roadway or installing sewer lines below the elevation of the basement of homes in the area, the standards found in the OSHA excavation and trenching program provide a safe working environment. In this course the student will:

Identify basic hazards associated with excavations and trenching,
Recognize the need for strict adherence to benching and shoring requirements,
Recognize required responsibilities of the competent person,
Recognize the elements of soil stability and basic classifications,
Recognize types of systems used to protect workers,
Determine basic emergency response procedures.

This certification class is ideal for anyone working near excavation, trencing, and other earthwork activities.

Duration: 8 hours
Options: In-person

FALL PROTECTION COMPETENT PERSON

This 3-hour course is supported by the Department of Labor, and provides training to protect workers against falls especially from bridge work. Falls are the second-leading cause of death in the transportation construction Industry, behind runovers and back overs. As a part of this course the student will:

Understand the basic methods to identify and reduce the exposer of the employee to falls,
Understand the risk of falls from equipment,
Identify the four steps to selecting the right fall protection equipment.
Review the process for the development of a fall protection and rescue plan. Intended audience is the managers, supervisors and staff that work with evaluated platforms and structure above 6 feet.

This certification class is ideal for individuals working in transportation projects with any vertical component.

Duration: 8 hours
Options: In-person

FLAGGER CERTIFICATION

The Flagger’s role is to protect project personnel and provide safe, courteous, and authoritative directions to traffic seeking passage through the work area. This course will teach students standards flagger control references, proper flagging signal procedures, and standard flagger practices for various situations. Upon successful completion of this course, students will receive an ATSSA Flagger Certification card. This is an American Traffic Safety Services Association (ATSSA) class that prepares the student for directing traffic in a work zone. This workshop will include the basics of work zone traffic control set up and operation, as well as the procedures for proper and safe flagging.

Duration: 4 hours
Options: In-person

GRANT WRITING WORKSHOP (INTRO)

This is an introductory course, designed to illustrate the components of a grant, provide insight on grant writing, and provide tools to better understand what a grant is and how to apply. Designed to be interactive, this training is great for a lunch-time workshop, RTPO, MPO meetings, or other meetings. This is intended for individuals with little grant writing experience.

Duration: 2-4 hours
Options: In-person, hybrid, online

GRANT WRITING WORKSHOP- FULL

This six-week course explains the principles of writing grant proposals, especially for beginners. In each of six 2-hour sessions, the class will practice the step-by-step process of identifying funding sources and drafting a proposal, including typical eligibility requirements.

Step-by-step process for how to apply for and manage grants
How funding organizations distribute grant funds
How grants are different from contracts

This course takes place in Albuquerque and requires attendance at each session. This class is ideal for grant writers or thsoe with primary responsibility in grant writing.

Duration: 6 weeks
Options: In-person

GUARDRAIL INSTALLATION TRAINING

This course will provide a broad overview of the installation of guardrails and associated devices, including; assessment of the work site topography and site conditions; proper layout of a work site; location installation, and maintenance of guardrails and terminal sections; documentation materials, inspections of incidents, as well as where to find the most up-to-date resources and information regarding guardrail installation. This course is recommended for State DOT engineers and inspectors, installation work crews, and guardrail contractor company employees, including those with both extensive experience and new employees.

Duration: 4-6 hours
Options: In-person, hybrid, online

HORIZONTAL CURVE ALIGNMENT

This workshop covers how to determine curve advisory speeds using the ball bank indicator, how to select the appropriate signage, and the basic rules of signing. The course includes activities, instruction on calibrating ball bank indicators, and tests of new skills.

Duration: 2-4 hours
Options: In-person, online, hybrid

INTENTIONAL LEADERSHIP CONVERSATIONS

This workshop is an opportunity to take time out from your daily round of duties as a supervisor, manager or team lead, and spend time reflecting on who you are as a leader. In your management and supervisory roles, you are responsible for making sure the work gets done. Using your management and technical skills, you focus on tasks, projects, deadlines, budgets, and efficiencies. In your role as a leader, however, you must use your vision, influence and interpersonal skills to focus on relationships, teamwork, building trust and commitment, and being an effective coach and role model. In this workshop, you will learn about the newest ideas in leadership, as well as be refreshed on some of the tried-and-true ideas still successfully being used in today’s workplace. Using the Strengths-Based Leadership model, this workshop helps leaders discover and capitalize on their own leadership strengths and style, uncover their development areas and design a plan to make improvements, and integrate new ideas into their daily interactions.

Duration: 4-8 hours
Options: In-person, online, hybrid

INTRODUCTION TO GIS

Geographic Information Systems (GIS) are computer-based technologies to collect, integrate, analyze, query, model, and visualize geographic data. GIS is widely used to explore the relationships between where features are (location, size, and shape) and what they represent (descriptive information known as attribute data). This course provides an introduction to the concepts, principles, and theories of GIS, with emphasis on the nature of geographic information, data models and structures for storing geographic information, geographic data editing and manipulation, and simple spatial analysis and modeling techniques. Upon completion, students will have the ability to identify geospatial products/applications, conduct typical GIS analyses, and understand the differences between raster and vector data models.

Duration: 2-8 hours
Options: In-person, online, hybrid

INTRODUCTION TO ONLINE MAPPING

Online mapping or Web mapping is a process of compiling and delivering geo-spatial data in the form of an interactive web application. Online mapping services allow users to interact with geographic data, query data, finding landmarks, obtaining addresses, etc. This course provides information on current and emerging online mapping technologies and capabilities. The emphasis of this class will be hands-on experience.

Duration: 2-8 hours
Options: In-person, online, hybrid

INTRODUCTION TO UNMANNED AIRBORNE SYSTEMS (UAS) MAPPING

This full day course starts with a brief overview of the UAS mapping technology and its rules and regulations. The principles of UAS data collection are explained along with hands-on practice in flight planning and execution. The main focus of this course is on processing the collected imagery using structure from motion technique and deriving orthophoto mosaics and ultra-high resolution digital terrain models (DTMs) and digital surface models (DSMs) of land surface, vegetation and structures. More advanced topics include multitemporal 3D data analysis, fusion with lidar data and 3D visualization with applications in transportation engineering.

Duration: 8-16 hours
Options: In-person

LEADING A SUCCESSFUL CHANGE INITIATIVE

In many workplaces today, the only constant is change. In this course participants will understand how the process of change in our personal and professional lives affects us. This course explores natural responses to change such as fear, resistance and denial and helps leaders understand and practice the skills necessary to lead themselves and others through a successful change effort. Participants will discover how to be more flexible, how to create strategies for accepting the new and different and how to be more comfortable taking risks. Supervisors will learn how to approach employees in change situations to help them better deal with the transitions they experience.

Duration: 4-8 Hours
Options: In-person, online, hybrid

LOW COST ROADWAY SAFETY IMPROVEMENTS

This workshop shows participants ways to reduce fatalities and injuries caused by road departures and collisions with fixed objects, as well as collision at rural intersections. The course also addresses measures to improve pedestrian safety. Included are examples of low-cost maintenance and safety improvements on roads

Duration: 2-4 hours
Options: In-person, online, hybrid

NEGOTIATION SKILLS WORKSHOP: SUCCESS IN RIGHT OF WAY

This highly interactive workshop—featuring role playing, games and skill enhancement exercises—explores the conditions, attitudes and basic skills needed to succeed in negotiations. Workshop discussions include examining effective communication skills, the importance of credibility and emotional intelligence as well as different styles of negotiations. The workshop explains the basic Uniform Act requirements, walks the participants through the negotiation process including preparation for negotiations, meetings with land owners, techniques to reduce conflict, essential documentation and basic closing requirements.

Duration: 4-8 hours
Options: In-person, online, hybrid

OPEN SOURCE AND FREE GIS SOFTWARE AND APPLICATIONS

Open source and free software has gained popularity in recent years, because it is free and compatible with different operating systems such as Windows, Mac OS and Linux. The course objective is to introduce students to the acquisition, editing, manipulation, and display and analysis of spatial information using Free Open Source Geographic Information Systems software (FOSS GIS). This course is designed to be an introduction to these technologies, primarily for students interested in infrastructure management, environmental management, public policy and administration, and nonprofit management, fields that GIS is becoming a critical tool.

Duration: 2-8 hours
Options: In-person, online, hybrid

OSHA 10 AND 30 HOUR CONSTRUCTION

In accordance to Federal code, Federal OSHA performs inspections and enforcement of OSHA regulations of non-governmental workers in non-state plan states. In all states, the State Department of Labor and/or Risk Management Organization adopts the OSHA requirements. This course discusses the OSHA requirement with the goal of protecting all employee.

Duration: 10 or 30 hours
Options: In-person

POWERFUL PRESENTATION SKILLS

According to surveys, the number one fear people have is not death or being audited by the IRS – it is the fear of public speaking! Although many people possess expertise and knowledge in their fields, they often cannot communicate that information clearly, concisely and confidently. This highly participatory workshop will teach you skills that will enable you to communicate with confidence. This workshop starts you where you are, and in a positive way teaches you how to communicate more effectively both one-on-one and in a group setting. In a relaxed, supportive atmosphere you will learn techniques that will help you organize your thoughts, control stage fright and speak well under pressure.

Duration: 4-8 hours
Options: In-person, online, hybrid

PRACTICAL MATH FOR ROADWAY WORKERS

With math basics followed by lessons in calculating length, area, volume, and quantities, this interactive course presents how to estimate highway maintenance work in real world situations using the math you already know! Utilizing a step-by-step approach, complex situations encountered by highway and street departments will be broken down into simple pieces.

Duration: 2-8 hours
Options: In-person, hybrid, online, asynchronous

PREVENTING RUNOVERS AND BACKOVERS

In the Transportation Community runovers and back overs is the cause of the largest number of fatal and serious injuries, according to OSHA’s data. This 3 hour course is sponsored by OSHA , and helps to reduce fatalities and accidents in the roadway construction industry by:

Identify the difference between External and Internal Traffic Control,
Review some of the issues with external traffic control that creates confusion of the driver as they pass through the work zone,
Separating trucks and heavy machines from workers on foot in the work zone,
Creating an internal traffic control plan.

This class is ideal for individuals who work around heavy equipment, visit work zones, or anyone involved in transportation projects on the ground.

Duration: 2-6 hours
Options: In-person, online, hybrid

ROAD SAFETY 365

This one-day workshop focuses on processes for incorporating safety into all aspects of local and rural road projects, and on making safety a priority through inclusion in the traditional decision-making process—365 days a year. The course stresses the importance of road safety, and illustrates how it can be integrated into rural/local transportation project development at all stages: planning, design, construction, implementation, operations, and maintenance. Through practical exercises and facilitator-led discussions, the emphasis is on operations and maintenance to reflect the predominant, day-to-day responsibilities of rural/local transportation agencies. The benefits and potential cost savings of safety initiatives are shown using examples from rural/local agencies.

Duration: 2-4 hours
Options: In-person, online, hybrid

ROAD SAFETY CHAMPION SERIES

The RSCP is a nationally recognized certificate program designed to build a knowledgeable, safety minded workforce, responsible for operating, maintaining, and designing local roads. Road Safety Champions prioritize safety and are motivated to implement safety improvements that reduce fatalities and serious injuries on rural and local roadways. The RSCP is open to all staff from transportation, public health, and law enforcement agencies who have an interest in roadway safety but are not safety experts.

Duration: 2 hours each
Options: In-person, hybrid, online

SILICA SAFETY TRAINING

This course covers the development and implementation of controls and strategies to prevent or mitigate silica exposures in construction industries. Course topics include: assessing construction materials, controlling worker exposure, employee information and training requirements, samples of an Exposure Control Plan

Duration: 4 hours
Options: In-person, hybrid, online

STORM WATER COMPETENT PERSON

To effectively manage the permit process, the EPA has produced a General Permit for Discharges from Construction Activities (CGP), which defines specific conditions and requirements to be met as part of the General Permit. The General Permit establishes the procedures required for proper coverage, the requirement for a SWPPP, and requirements for termination of permit coverage. The NPDES Storm Water Permitting Program in New Mexico is administered by the EPA. Requirements for the NPDES Storm Water Discharge Permit are defined by federal law in Section 402(p) of the CWA and added by Section 405 of the Water Quality Act of 1987.

Duration: 8 hours
Options: In-person

SUCCESSION PLANNING AND KNOWLEDGE TRANSFER

As the workforce ages, most organizations are looking at fairly large numbers of employees reaching retirement age and leaving the organization. This course helps participants understand the steps needed to transfer the knowledge, skills and expertise of employees who will be leaving to others in the organization. In addition, participants will learn the components of a good succession plan and how to develop and implement a successful strategy to identify team member knowledge, skills, experience and potential. Also included is information on mentoring programs, leadership development strategies, and other ways to ensure the future success of the team and the organization.

Duration: 2-4 hours
Options: In-person, hybrid, online

SUPERVISING WITH CONFIDENCE

Effective managers answer their employees’ questions around why, how, and what. Why is the work important? How is the work done? What are the expectations? Only after these three questions are answered can managers assess results. This course will provide information on how to increase motivation and employee engagement, types of training methods, how to set clear goals and expectations, and how to provide formal and informal feedback.

Duration: 6.5 hours
Options: In-person, hybrid, online

THE RESPECTFUL WORKPLACE

The changing nature of the U.S. population means that our organizations and our customers are becoming more and more diverse. At the same time, cultural influences, such as behaviors and comments portrayed in the media, contribute to a confusing landscape that can be difficult to navigate at work. In this interactive workshop, employees have a supportive environment in which to learn or to be reminded of the behavioral expectations of the organization, and an opportunity to change their own habits, as well as learn how to deal with unwanted behavior from others. This course is designed to help employees buy into, contribute to and co-create a safe and welcoming workplace free of discrimination, harassment and inappropriate comments and behavior. The course can also offer a refresher on the organization’s policies on discrimination, sexual harassment and appropriate behaviors. Through discussion and case studies, participants are given an opportunity to apply required interpersonal skills and sensitivities to situations that may occur in their everyday working life. Participants learn what behaviors to avoid and how to work together to recognize and prevent unwanted behaviors.

Duration: 4-8 hours
Options: In-person, hybrid, online

THE SUPERVISOR'S ROLE: RECOGNIZING AND PREVENTING SEXUAL HARRASSMENT

This course examines the landscape and culture of today’s workplace where the ethical and legal goal of a welcome and productive environment for all can be realized. In this workshop you will learn what behaviors constitute both “quid pro quo” and hostile environment sexual harassment. You will learn how to prevent and reduce the risk of sexual harassment, and how to report, investigate and resolve sexual harassment complaints. You will learn to recognize when your own and others’ behaviors are inappropriate, how to help correct that behavior, and what to do when approached by an employee with a complaint. Emphasis is placed on how to respond when harassment occurs. Existing policies and practices will be examined and guidance will be given to help the supervisor transform his or her workplace into one that is free from all forms of harassment

Duration: 4-8 hours
Options: In-person, hybrid, online

TRAFFIC CONTROL SUPERVISOR COURSE (CERTIFICATION COURSE)

Participants will receive two days of advanced training, geared to the specific job related duties of the supervisor. This training course is intended to meet the needs of today’s work zone Traffic Control Supervisor. Critical lifesaving knowledge will be provided in this course and will include multimedia and group activities to solve real problems involved in the design and implementation of temporary traffic control for work in the roadway right-of- way. As a prerequisite for this course you must have successfully completed an ATSSA Traffic Control Technician (TCT) Course (80% or greater.) Upon completion of the two day course and passing a written examination (80% or greater), participants can apply for certification.

Duration: 16 hours
Options: In-person

TRAFFIC CONTROL TECHNICIAN (CERTIFICATION COURSE)

Offered as an introduction to the basic principles of temporary work zone traffic control, this one-day training course is designed to instruct the participant in the underlying principles of temporary traffic control as set forth in the Manual on Uniform Traffic Control Devices (MUTCD). The instructor will provide the students with the practical knowledge, techniques, and instruction on the installation and maintenance of traffic control devices to enable them to apply practical concepts. Students are required to complete a written examination and will receive a certificate of completion. This course is a prerequisite course for the Traffic Control Supervisor course.

Duration: 8 hours
Options: In-person

TRAFFIC MANAGEMENT THROUGH SIGNS AND MARKINGS

This course covers parts 1, 2, 3, and 5 of the updated MUTCD. Participants learn about the MUTCD in general, how to sign, how to select curve signage, pavement markings, and low volume roads.

Duration: 2-4 hours
Options: In-person, hybrid, online

TRANSITION TO SUPERVISION: INTRODUCTION TO THE BASICS

Most employees who are promoted to the position of supervisor get little or no training in how to do their new job, even though the job of a front-line supervisor is one of the most challenging jobs there is! Often, individuals are chosen to be supervisors because they succeeded well at doing their technical jobs – they are excellent individual contributors. In this course you will learn the knowledge, skills and abilities that are needed to become a good supervisor. You will learn how to handle the sometimes-difficult issues of supervising former peers or workers who may have more seniority and of being seen as part of “management”. You will rate your supervisory skills and abilities, and design an Individual Development Plan to help you build on your strengths, and to focus on areas where improvement may be needed. This course is designed to assist and support all supervisors and especially those who are new to the position or about to be promoted.

Duration: 4-8 hours
Options: In-person, hybrid, online

TRANSPORTATION ASSET MANAGEMENT

The large inventory of aging roadways and bridges, the dramatic fluctuations in construction costs, the retirement of experienced transportation workers, and the increased competition for available funding have amplified the challenges transportation agencies face as they manage their highway systems. Over the last decade, a number of state highway agencies have established Transportation Asset Management (TAM) programs to help document asset conditions, to allocate funding, and to determine the most effective use of available funds. TAM programs provide the processes and tools necessary to help transportation leaders make informed project decisions that can improve the overall operational efficiency of the organization. This NHI course covers the basic tenets of an asset management program, how it is useful and looks at pavement preservation strategies.

Duration: 2-4 hours
Options: In-person, hybrid, online